Frank™ Workshop
Communication is a clinical skill...
As a practitioner, the importance of effectively communicating with your clients has never been more important. The tremendous growth of the human-animal bond has driven a need for improving communication between veterinarians and their clients, who are more caring about their animals than ever.
More than three decades of research in medical communication vividly shows the success of implementing shared decision-making into client communication, resulting in improved clinical outcomes, including increased compliance as well as client and veterinarian satisfaction. Teamwork within the practice setting is also markedly improved.
It’s likely that you entered the veterinary profession with little – or no – practical experience in effective client communication. The Frank™ workshop teaches veterinarians critical communications skills in the same fashion that they would learn other clinical skills – they are taught the concepts, and then practice them in a clinical setting with patients and clients.
Colorado State University,Colorado Veterinary Medical Association and Pfizer Animal Health invite you to participate in this interactive workshop customized to enhance each individual’s clinical communications skills. You’ll see the benefits and value of this workshop instantly – and you’ll be able to apply what you’ve learned as soon as you return to your practice.
This evidenced-based, interactive program uses best practices in teaching communication, including demonstration and observation of communication skills, realistic client portrayal, constructive feedback and video reflection.
Earn 12.5 continuing education credits while learning new communication insights and skills that can be immediately integrated into your practice. You will be learning from two top veterinary communications experts:
- Jane Shaw, DVM, PhD – Director, Argus Institute, Colorado State University
- Suzanne Kurtz, PhD – College of Veterinary Medicine, Washington State University
Program Highlights
- Participate in a day-and-a-half of intensive experiential learning
- Integrate shared-decision making into your client interactions
- Practice communication skills through 10 case-based simulated client interactions.
- Work in a supportive small group setting with individualized attention to learning goals.
For more information about this course please click on the link below.
www.pfizerfrank.com
| CE Credits |
| Frank™ has been approved by the American Association of Veterinary State Boards, Registry of Approved Continuing Education (AAVSB RACE) for 12.5 hours of continuing education credit for veterinarians |
| Instructors |
Dr. Jane Shaw
Dr. Suzanne Kurtz |
| Dates |
| May 7-8, 2008 and October 1-2, 2008 |
| Registration Fees |
| $500 |
Includes: course materials, individual training DVD, breakfast, lunch, refreshment breaks, and reception
Deadlines for registration:
- April 23, 2008 for the May Program
- September 23, 2008 for the October Program
Enrollment is limited. Register Early!
Cancellation Information |
| How to Register? |
A. Reserve your seat today by registering online
 |
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ONLINE PURCHASING INFORMATION:
When registering for courses online you will be sent to a secure
storefront site hosted by CASHNet.com. Click here for a link to the VeriSign Secure Seal. |
| B. OR Fill out registration form return by
fax/mail |
 Click to download form
PDF 125K |
Click here to download the lastest version of Adobe Acrobat Reader
REGISTRATION &
CANCELLATION INFORMATION
Pre-registration is required for all veterinary continuing education
conferences. Courses are subject to cancellation when registration is
inadequate to cover costs of the program. Registration at least six
weeks before the course will help prevent cancellation. Course fee is
payable to Colorado State University. Fee includes proceedings,
materials, supplies, refreshments and in some cases, lunch. Please see
course schedules for more information.
CANCELLATIONS AND REFUNDS
Registration fees are fully refundable until 60 days prior to the
course, 50% refundable between 60 and 30 days prior to the course and
non-refundable after 30 days prior to the course. Fees will be refunded
100% at any date if vacated spot can be filled.
ONLINE PURCHASING INFORMATION
When registering for courses online you will be sent to a secure
storefront site hosted by CASHNet.com. Click here for a link to the VeriSign Secure Seal.
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